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How QR Codes Can Help The Hospitality Industry Back On Track After Covid-19 Pendamic
The covid pandemic which started in 2019 changed a lot of things in the world around us. There were numerous sectors that were impacted. The hospitality industry suffered a lot. But one thing which history has taught us again and again is, whenever there is an adversity, there is an opportunity.
We have numerous counterparts in the hospitality industry and frequent discussion have led to many thoughtful and insightful discussion about how things can be changed in a positive direction. One of them, the usage of hotel landline. Historically, it has been a representation of room services. Every memory of staying in a hotel room is linked with picking up the phone and dialing the number. But is there an alternative which can improve the user experience, in line with modern trends and styles, without taking away from vintage?
Probably, yes. And that is what we went out to explore and develop. In this blog we will explore a few ways in which hotels can use qr codes.
- QR codes can help the hospitality industry after COVID in several ways:
- Contactless ordering and payment: By using QR codes to access digital menus and to place orders, customers can avoid physical contact with menus and servers, helping to reduce the spread of COVID-19.
- Remote ordering and payment: QR codes can also be used to place orders and make payments from a distance, further reducing the need for physical contact.
- Social distancing: QR codes can be used to reduce crowding at check-in, such as by enabling self-check-in or check-out, or by providing easy access to floor plans or schedules for events.
- Traceability: QR codes can be used to enable contact tracing, by tracking the movement of customers and staff within a facility.
- Flexibility: QR codes can be used to quickly and easily update menus, prices and information with real-time information, can change languages based on the customer preference, provide virtual tours and help with virtual waiting list.
- Increased safety: By using QR codes to access information about safety protocols and procedures, guests can feel more comfortable and secure, knowing that the venue is taking steps to protect their health and well-being.
- Cost-effective: QR codes can be an effective way for hotels and restaurants to automate their processes, as it is a low-cost and efficient solution, eliminating the need for expensive equipment or software.
- By using QR codes, the hospitality industry can automate their processes, reduce the spread of COVID-19 and provide guests with a more comfortable and secure experience, all while reducing costs and increasing efficiency.
